Whether you’re shopping for cozy fragrance or creative essentials, here are answers to common questions about YGM Creations products, shipping, returns, and more.

About Our Candles

How do I use a wickless candle?

Simply place your candle under an overhead candle warmer. As the wax gently melts, it will release a smooth, long-lasting scent throughout your space.

Do your candles need to be lit?

No. Our candles are completely flameless and should only be used with a candle warmer.

How strong is the scent?

Our candles are formulated for a smooth, elevated scent experience. The strength may vary based on room size and your candle warmer settings.

How long do the candles last?

Because there is no flame burning away the wax, wickless candles often last longer than traditional candles when used with a warmer.

Will the candle get hot?

Yes. When used with a candle warmer, the jar and wax will become hot. Allow it to cool before handling.

How do I get the best scent throw?

For best results:

  • Use an overhead candle warmer
  • Allow the wax to fully melt across the surface
  • Choose the right candle size for your space, smaller candles work best in smaller rooms, while larger candles are ideal for bigger areas

Silicone Molds

What can your silicone molds be used for?

Our silicone molds are designed for creative versatility and can be used for wax melts, resin, soap, popsicles, chocolates, candies and so much more.

Are your molds reusable?

Yes, our molds are made from durable, flexible silicone and are designed for multiple uses with easy release.

How do I clean the molds?

Our molds are dishwasher safefor easy cleaning. They can also be washed with warm water and mild soap if preferred. Allow to fully dry before reuse.

Are the molds safe for food use?

Our molds can be used for food; however, we recommend separating molds used for food and crafts to maintain safety and quality.

Shipping & Handling

How long does shipping take?

Orders are processed within 1–2 business days. Shipping time depends on the option selected at checkout:

  • Standard: 3–5 business days
  • Priority: 2–3 business days
  • Expedited: 1–2 business days

Do you ship internationally?

At this time, YGM Creations ships exclusively within the United States. Any orders placed for delivery outside of the U.S. will be canceled and refunded.

Can I cancel my order?

Orders may be canceled within 24 hours of purchase. After this, orders are processed and cannot be canceled.

Returns & Exchanges

Do you accept returns?

Due to the nature of our products, all sales are final. We do not accept returns or exchanges for change of mind.

What if my order arrives damaged?

If your order arrives damaged or incorrect, please contact us within 5 days of delivery and we’ll make it right.

When will I receive my refund?

Approved refunds are issued to your original payment method and may take 5–10 business days to appear, depending on your bank.